12' Outdoor Leisure Hammock Set - Blue Stripe

We are proud to provide prompt, efficient processing and shipping for all our products. Handling time for processed orders is 1-2 business days unless stated otherwise. Ship time for items deliverable by standard ground is 2-7 days, while larger items that require shipping by freight will average a 3-12 day transit time (with a 24-48 hour handling time). A more product-specific delivery window estimate is given above.

⏳ RETURN POLICY:

We value your business and satisfaction with all products you purchase from us. If you wish to return your item because it arrived damaged please take a photo documenting the damage and then refuse the delivery or send back using the guidelines below. In this instance there is no restocking fee and you will receive a full refund back to your original payment method.

If you simply change your mind and wish to return your purchase for personal reasons other than product defect or damage, it may be returned subject to the stipulations below:

• Returns must be requested within 30 days of the original ship date.
• Products must be returned in original condition.
• Returns will be subject to a 20% restocking fee.
• Free shipping is applicable only to items not returned. For returned items, cost of delivery shipping will be deducted from the total refund amount.
• Returns must be shipped back to the manufacturer with a prepaid shipping label, paid for by the customer (return shipping is not refunded). Your package should be addressed to: Blue Wave Products 101 N. Raddant Rd. Batavia, IL 60510
• All returns require a Return Authorization Number (must be on the return package). To request RA# for Blue Wave product returns, please email the manufacturer at: custserv@bluewaveproducts.com and CC us in that email at: returns@backyardsprawl.com (this is important so that we can refund to your original payment method after the manufacturer receives your return). Once you have re-packaged the item, marked it with the RA# you were provided, and the return delivery has been shipped back to the manufacturer, then you may reply to the same address above with the tracking number and RA# for reference to verify return.
• Return shipments that are not prepaid will be refused. Unauthorized returns (without RA#) will be refused.
• Credit will be issued for merchandise upon receipt and inspection of returned merchandise, with restocking fee and cost of of delivery shipping deducted from total refund.

We are proud to provide prompt, efficient processing and shipping for all our products. Handling time for processed orders is 1-2 business days unless stated otherwise. Ship time for items deliverable by standard ground is 2-7 days, while larger items that require shipping by freight will average a 3-12 day transit time (with a 24-48 hour handling time). A more product-specific delivery window estimate is given above.

We value your business and satisfaction with all products you purchase from us. If you wish to return your item because it arrived damaged please take a photo documenting the damage and then refuse the delivery or send back using the guidelines below. In this instance there is no restocking fee and you will receive a full refund back to your original payment method.

If you simply change your mind and wish to return your purchase for personal reasons other than product defect or damage, it may be returned subject to the stipulations below:

• Returns must be requested within 30 days of the original ship date.
• Products must be returned in original condition.
• Returns will be subject to a 20% restocking fee.
• Free shipping is applicable only to items not returned. For returned items, cost of delivery shipping will be deducted from the total refund amount.
• Returns must be shipped back to the manufacturer with a prepaid shipping label, paid for by the customer (return shipping is not refunded). Your package should be addressed to: Blue Wave Products 101 N. Raddant Rd. Batavia, IL 60510


• All returns require a Return Authorization Number (must be on the return package). To request RA# for Blue Wave product returns, please email the manufacturer at: custserv@bluewaveproducts.com and CC us in that email at: returns@backyardsprawl.com (this is important so that we can refund to your original payment method after the manufacturer receives your return). Once you have re-packaged the item, marked it with the RA# you were provided, and the return delivery has been shipped back to the manufacturer, then you may reply to the same address above with the tracking number and RA# for reference to verify return.
• Return shipments that are not prepaid will be refused. Unauthorized returns (without RA#) will be refused.
• Credit will be issued for merchandise upon receipt and inspection of returned merchandise, with restocking fee and cost of of delivery shipping deducted from total refund.